Heathrow baggage chaos as British Airways passengers left without belongings and stranded for hours due to IT failure
Heathrow baggage chaos as British Airways passengers left without belongings and stranded for hours due to IT failure
British Airways travellers were forced to travel without their clothes and faced huge delays due to a technical issue
Heathrow Airport has apologised to passengers who were separated from their luggage and left stranded on planes for hours due to a technical fault.
Holidaymakers travelling with British Airways (BA) were forced to travel without their bags and faced huge delays waiting for their possessions.
Heathrow Airport has apologised to passengers who were separated from their luggage and left stranded on planes for hours due to a technical fault.
Holidaymakers travelling with British Airways (BA) were forced to travel without their bags and faced huge delays waiting for their possessions.
Video from Terminal 5 taken on Tuesday night showed massive queues of travellers forming as BA passengers struggle to find their luggage.
British Airways was reported to texted passengers: “We’re sorry to inform you that, due to a technical issue with our baggage allocation system at Heathrow, we can’t guarantee that your bags will have travelled with you on your flight today.”
