United Airlines profit jumps 23%, but third-quarter forecast disappoints amid industry overcapacity

United Airlines’ second-quarter profit rose more than 20% from last year as strong demand for international travel boosted the carrier’s results, but its third-quarter forecast came in shy of estimates as an oversupply of flights weighs on fares.

United said Wednesday that it expects to earn between $2.75 and $3.25 a share on an adjusted basis in the current quarter, lower than the $3.44 a share analysts polled by LSEG estimated.

Flying can be a whirlwind of emotions and logistics. From the excitement of planning a trip to the stress of booking flights, packing, navigating layovers, and dealing with potential delays, it’s a journey that requires careful preparation. And while there are numerous airlines to choose from, if you’ve decided to fly with United Airlines, there are several unspoken rules that can make your experience smoother and more enjoyable.

Book Directly With United Airlines

The first and perhaps most crucial tip is to book your flights directly with United Airlines. This principle, often regarded as the “golden rule” of flight booking, suggests that while third-party platforms like Hopper, Travelocity, and Priceline are excellent for comparing prices and finding deals, the final purchase should be made directly through the airline’s official website.

Why Book Directly?

Booking directly with United Airlines comes with several advantages:

1. Best Price Guarantee: Airlines often provide the best prices on their official websites. While third-party platforms might offer competitive deals, airlines sometimes have exclusive offers and discounts that are only available on their websites.

2. Customer Support Access: When you book through United.com, you have direct access to United’s customer support. This can be incredibly beneficial if you need to make changes to your flight, encounter cancellations, or require assistance during your journey. Third-party booking platforms can add a layer of complexity when resolving issues, as you may need to go through the platform’s customer service before getting help from the airline.

3. Bonus Miles and Promotions: United Airlines frequently offers bonus miles and exclusive promotions for bookings made directly through their website. These perks can enhance your travel experience and help you accumulate rewards faster.

4. Flight Changes and Cancellations: In the event of flight changes or cancellations, passengers who book directly with the airline often have a more straightforward path to rebooking or receiving refunds. The process is generally more seamless compared to dealing with third-party agents.

Marriott-United Bonvoy Rewards Partnership

For travelers who love racking up reward points, United Airlines offers a fantastic opportunity through its partnership with Marriott Bonvoy. This collaboration allows you to link your United MileagePlus account with your Marriott Bonvoy account, unlocking a range of extra perks and rewards.

Benefits of Linking Accounts

1. Double Rewards: By linking your accounts, you can earn both Marriott Bonvoy points and United MileagePlus miles for eligible stays at Marriott properties and flights with United Airlines.

2. Status Matching: Frequent travelers can benefit from status matching, where your elite status with one program can be recognized by the other. For instance, if you have elite status with Marriott Bonvoy, you might receive equivalent status with United MileagePlus, and vice versa.

3. Exclusive Offers: Linked accounts often receive exclusive offers and promotions, such as bonus points or miles for combined stays and flights. These offers can significantly boost your rewards balance.

4. Seamless Redemption: Having linked accounts makes it easier to redeem points and miles across both programs, providing more flexibility in how you use your rewards.

Preparing for Your Flight

Now that you’ve booked your flight directly with United and linked your Marriott Bonvoy and United MileagePlus accounts, it’s time to prepare for your journey. Here are some additional tips to ensure a smooth travel experience:

Pack Smart

1. Check Baggage Policies: United Airlines has specific baggage policies, including size and weight restrictions. Make sure to review these policies on United.com to avoid any surprises at the airport.

2. Pack Essentials in Carry-On: Always pack essential items like medications, travel documents, a change of clothes, and any valuables in your carry-on bag. This ensures you have access to important items even if your checked luggage is delayed or lost.

3. Use Packing Cubes: Packing cubes can help organize your belongings and maximize space in your suitcase. They also make it easier to find items without unpacking everything.

Navigate Layovers

1. Check Layover Times: When booking your flight, ensure you have enough time during layovers to comfortably make your connecting flights. United’s website often provides recommended minimum connection times.

2. Explore Lounge Access: If you have a long layover, consider accessing United Club lounges. These lounges offer comfortable seating, complimentary snacks and beverages, and Wi-Fi, making your wait more pleasant. Some credit cards and frequent flyer statuses offer complimentary lounge access.

3. Stay Informed: Use United’s mobile app to stay updated on flight status, gate changes, and other important information. The app can also help you navigate unfamiliar airports.

Handle Delays and Cancellations

1. Stay Calm and Patient: Flight delays and cancellations can be frustrating, but staying calm and patient can make the situation more manageable. Remember that airline staff are working to resolve the issue as quickly as possible.

2. Know Your Rights: Familiarize yourself with United’s policies regarding delays and cancellations. In some cases, you may be entitled to compensation, meal vouchers, or hotel accommodations.

3. Have a Backup Plan: Consider having a backup plan in case of significant delays or cancellations. This might include knowing alternative flights or having contact information for accommodations at your destination.

Onboard Experience

1. Choose Your Seat Wisely: When booking your flight, take the time to choose your seat. Whether you prefer an aisle seat for easy access or a window seat for views and fewer disturbances, selecting your seat in advance can enhance your comfort.

2. Bring Entertainment: While United Airlines offers in-flight entertainment, it’s always a good idea to bring your own. Download movies, TV shows, or audiobooks on your devices before your flight to ensure you have something to enjoy, even if the in-flight system has issues.

3. Stay Hydrated and Healthy: Air travel can be dehydrating. Bring a refillable water bottle and stay hydrated throughout your flight. Additionally, consider packing healthy snacks to keep your energy levels up.

4. Follow In-Flight Guidelines: Adhere to the airline’s in-flight guidelines, including seatbelt use, electronic device restrictions, and health protocols. This ensures a safe and smooth journey for everyone on board.

Arriving at Your Destination

1. Plan Ground Transportation: Before you arrive at your destination, plan your ground transportation. Whether you’re renting a car, taking a taxi, or using public transit, having a plan can save you time and stress.

2. Stay Organized: Keep your travel documents, such as your passport, boarding passes, and hotel reservations, easily accessible. This helps expedite your exit from the airport and your journey to your final destination.

3. Adjust to Local Time: To minimize jet lag, try to adjust to the local time as quickly as possible. This might include staying awake until the local bedtime and getting plenty of sunlight during the day.

By following these unspoken rules and tips, your journey with United Airlines can be more enjoyable and less stressful. From booking directly with the airline to taking advantage of rewards partnerships and preparing for every step of your trip, these strategies can help you make the most of your travel experience. Safe travels!