Airlines Saw 98% Increase In Cancellations From CrowdStrike IT Meltdown

Despite the global IT outage, which happened on July 19, when CrowdStrike shipped a faulty update to Microsoft Windows computers, resulting in the infamous blue screen of death (BSOD), some regions had fewer canceled flights during the month.

Examples include the Middle East & Africa and Latin America, while North America has been disproportionately affected by the issue, the data showed. Globally, SAUDIA remained the global OTP leader, with a rating of 88.15%, a slight decline from its 88.22% rating in June.

Cirium ranks airlines and their OTP using on-time arrivals, namely flights that arrive within 15 minutes of the scheduled arrival time. The second, third, and fourth best-performing airlines were Azul, LATAM Airlines, Avianca, and Aeromexico, respectively.

While the three Latin American carriers had an OTP of over 84%, Aeromexico’s rating was a considerable drop-off, with the Mexican airline ending July with an OTP of 81.51%.

Delta’s week-long meltdown
The July report also outlined how US-based carriers were affected by the outage, with the top five performing airlines in the NortAmericanca region all performing significantly worse than in June.

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