<li>This is a story about fight attendants, airlines, and the Boeing 737 MAX–but it’s also about who you really are and what your brand stands for. Earlier today, I thought I was done writing about the 737 MAX for the moment. I’d covered the airline workers’ calls for it to be grounded temporarily, and then…
The Boeing 777 was carrying 360 passengers and 10 crewmembers, according to United LOS ANGELES (KABC) — A United Airlines plane headed to Hawaii was forced to return to the Los Angeles International Airport shortly after takeoff on Wednesday due to some smoke in the cabin. The Boeing 777 was carrying 360 passengers and 10…
A Boston-bound United Airlines flight was diverted on Sunday after both passengers and crew began vomiting due to a passenger-involved biohazard incident that forced an emergency landing in the nation’s capital. United Airlines flight 2477 departed from Houston at 9:39 a.m. CT on Sunday destined for Boston, but was forced to reroute when a customer…
If you were planning on jetting off to Europe or other destinations this fall, your options for getting there just became fewer. That’s because American Airlines has said that it will reduce service on some long-haul international flights to certain cities beginning in August. The reason for the route eliminations? Boeing’s production problems. In addition…
United Airlines CEO Stepping Down some years back surprises everyone United Airlines CEO Oscar Munoz will be leaving the position in May 2020 to transition to the role of executive chairman of the board of directors of United Airlines Holdings Inc., the airline announced on Thursday. Munoz has been United’s CEO since September 2015. He…
American Airlines is facing numerous challenges in the short term, but one major headwind is self-inflicted—the carrier’s belief that the industry would embrace extreme changes to its distribution strategy. During a recent earnings discussion, the airline’s CEO Robert Isom outlined how American… American Airlines is currently grappling with numerous challenges in the short term. However,…
As I explained in the introduction post to the trip report, I decided to book us on United Airlines from Tampa to San Francisco. In this post I wanted to share some general thoughts on our experience flying with United, both in terms of the hard and soft product Why we booked United Airlines This…
The US Department of Transportation has put forward legislation to prevent airlines from charging extra fees for families with young children to sit together. This would apply to both US and foreign-based carriers. As part of the legislation, airlines would be required to seat families with children aged 13 and under together and for free….
NEW YORK — US carriers Delta Air Lines and United Airlines on late Wednesday temporarily suspended their flights to the Israeli city of Tel Aviv amid heightening tensions in the Middle East region. United Airlines suspended its daily services to and from Tel Aviv, beginning with the Wednesday evening’s flight from Newark Liberty International Airport…
A federal grand jury has indicted Eric Gapco, a 26-year-old man from Delanco, N.J., for allegedly engaging in disruptive and life-threatening behavior on an American Airlines flight. The incident occurred on July 18 during a flight from Seattle to Dallas, when Gapco reportedly assaulted and intimidated a flight attendant and other crew members, according to…