US President Joe Biden says he wants to implement new compensation rules for airline passengers impacted by flight delays or cancellations. The rules would require airlines to pay impacted passengers beyond a ticket refund if the carrier is responsible for the disruption. This may involve covering meals and hotels in the event that travellers are…

Someone thought this was clever. Or is this, perhaps, a clever way of motivating employees? Airlines don’t have it easy. Principally, you might snort, because when the business environment is tough, they try to make it easy on themselves. Take government money, shed a lot of peo ple, and you survive quite happily. This doesn’t…

There’s an old saying: “Everyone has a price.” And we see that play out firsthand in this viral video, which was shared with the caption: “When your flight asks for 14 volunteers to get off the flight.” A passenger traveling to Las Vegas on a United Airlines flight filmed her companions and the rest of…

In his very first question and answer session with employees after becoming CEO of American Airlines, Robert Isom implored them not to spend a dollar more than they need to. Two and a half years ago, with the airline posting disappointing earnings in the second quarter and projecting that they will not earn any money…

American Airlines has renewed its subscription to Prism, Sabre’s corporate travel contract management solution. Used by more than 30 airlines around the world, Prism is a business intelligence solution that provides analytics, reporting and services to help airlines optimize their corporate travel contracts. “We are pleased to renew our longstanding partnership of Sabre’s Prism product,”…

Airlines is suspending flights from DFW Airport to Korea, effective March 4. According to a release, the suspension will take place on flights to and from Seoul, South Korea (ICN) and DFW Airport, “due to a reduction in demand.” Korea is the latest destination to which American has suspended flights. In January, the Fort Worth-based…

Several American Airlines employees have been put on leave for their involvement in an incident in which black passengers were removed from a flight after a complaint about body odor. Three passengers filed a lawsuit against the carrier in May, alleging racial discrimination in the 5 January incident. In a note to employees, CEO Robert…